IT outsourcing prices to fall, but not managed services

A recent Gartner analyst predicted IT outsourcing prices would fall between 5-20% in the next 2 years. While I certainly respect the opinion of others I would like to clarify those opinions which might potentially impact the managed services market. We in the managed services profession went through a similar situation many years ago when the generic "outsourcing" industry came under fire by US politicians for sending jobs to overseas firms. The problem was this generic debate around "outsourcing" caused quite a bit of confusion by dragging the managed services profession into the conversation.


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