Managed Services
Research, opinion, and case studies into managed services, managed communications, managed hosting and IT outsourcing.
Factors to consider when procuring hosted solutions
While it is too early to measure and make accurate comparisons of whole-of-lifecycle costs, Hydrasight notes that current value assessments for online managed services are predominantly being made on capital acquisition and short-term operational costs.
While it is too early to measure and make accurate comparisons of whole-of-lifecycle costs, Hydrasight notes that current value assessments for online managed services are predominantly being made on capital acquisition and short-term operational costs.
Gains & Losses For Greater China IT / Telecom In A Year Of Uncertainty
This Springboard Research document presents an analysis of key trends in the Greater China IT market in 2008, along with a preview of the top trends that Springboard believes will shape the regional market in 2009. The analysis is based largely on Springboard’s continuous tracking of the major trends and developments in the Greater China IT market.
This Springboard Research document presents an analysis of key trends in the Greater China IT market in 2008, along with a preview of the top trends that Springboard believes will shape the regional market in 2009. The analysis is based largely on Springboard’s continuous tracking of the major trends and developments in the Greater China IT market.
Business heads the world over are dogged by ever increasing business demands and the complexity of technology along with dwindling budgets. They have to put in place a strategy to make maximum use of existing infrastructure, simplify vendor management, scale operations for supporting business growth and incorporate latest technology besides growing the business. Managed Service strives to take some of the burden off their shoulders by providing customised outsourced services.
Most Recent Managed Services
Business heads the world over are dogged by ever increasing business demands and the complexity of technology along with dwindling budgets. They have to put in place a strategy to maximize the use of existing infrastructure, simplify vendor management, scale operations for supporting business growth and incorporate the latest technology as well as growing the business. Managed Services strives to take some of the burden off their shoulders by providing customised services.
Gartner's insight into the Market
Communications as a service (CaaS) is an alternative software-based delivery model for IP telephony and unified communications services, where business users secure a utility-based pricing model. And we believe it will have staying power, if the providers of this service emphasise an evolution to advanced multimedia functionality and help customers manage costs.
Managing any environment comprising of computers and their networks such as a data center is a daunting task. Providing the required physical resources, securing them, using all assets optimally, and managing the plethora of network connections is a complex proposition added with the rising cost of energy and other facilities like space, cooling etc. The answer to this dilemma came in the form of ‘virtualization,’ the creation of a virtual version of either the operating system, server, storage device or a network resource.
A recent Gartner analyst predicted IT outsourcing prices would fall between 5-20% in the next 2 years. While I certainly respect the opinion of others I would like to clarify those opinions which might potentially impact the managed services market. We in the managed services profession went through a similar situation many years ago when the generic "outsourcing" industry came under fire by US politicians for sending jobs to overseas firms. The problem was this generic debate around "outsourcing" caused quite a bit of confusion by dragging the managed services profession into the conversation.
In a recent conversation with a MSP executive the topic of contracts came up. This person said that MSP's who do not hold their clients to the letter of their contracts are doing the clients a disservice. I could not agree more.
Today we had our monthly member call where we discussed managed services becoming a commodity. There were some excellent ideas that came out of the call that I thought I would pass on for the rest of the community since they might come in handy to someone out there who is facing these very issues.
If you don't know what your company's cloud strategy is my suggestion is get one, quickly. Not only is cloud computing a viable service delivery mechanism, it is also something that your clients will be asking you for, if they aren't already.
Taiwan has developed one of the most advanced telecommunications networks in Asia. With excellent telecommunications infrastructure in place and the innovative use of breakthrough information technologies, the country continues to be well placed to drive both mobile and data communications services. Annual telecommunications service revenues are around NT$400 billion (US$12 billion) and investment in telecoms infrastructure remains substantial. This translates to an increase of 100% over the 10-year period from 1998 when revenue was near NT$200 billion (US$6 billion).
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