By Frost & Sullivan
Research
March 15, 2010 -- Large businesses are increasingly turning to video as an alternative to travel when budgets are strapped - among the gainers are telepresence solutions. Revenues for ready-built telepresence suites in Asia-Pacific grew an estimated 71.1 percent in 2009 (up from 46.6 percent in 2008).
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By Susan Prakasam
Research
After having experienced strong economic growth in the past decade, Vietnam has been able to shake off its long standing isolation of being a war ravaged nation.
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Growth opportunities for the conferencing services market in Hong Kong In the late 1990s, conferencing services referred to multiple audio sites of communication. However, with the strong growth of broadband penetration in the region and with the popularity of the internet in the last 5 years, the definition of conferencing service has come to imply the convergence of audio, video and web conferencing.
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By Frost & Sullivan
Research
...And What It Means For The Unified Communications & Collaboration Industry In Asia Pacific The collaboration market covers a diverse range of products and services, from mature technologies such as email and audio conferencing, to new & exciting solutions around video, web 2.0 and unified communications. These new technologies are witnessing phenomenal growth worldwide, despite organizations cutting down costs, and maybe even benefiting from it as a result.
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By Kiran Kumar & Shivanu Shukla
Research
The Asia Pacific contact center market continued to see strong growth in 2008 despite the slow economy in the second half of the year. Spending on contact center applications in Asia Pacific grew by 14.8 percent in 2008 to cross US$763 million.
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By Kunal Kakodkar & Shivanu Shukla
Research
IntroductionThe New Year brings with it quite a bit of uncertainty for the contact center outsourcing and business process outsourcing (BPO) market in the Asia Pacific (APAC) region.
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By Frost & Sullivan
Research
Mobile content consumption grows on social networks, but ringback tones, music still top demand, finds Frost & SullivanSingapore, May 28, 2009 -- The past year has seen a steady rise in the consumption of [mobile] premium content on social networks and communities, as well as other new applications such as location-based services and mobile advertising. Ringback tones and mobile music, however, still remain the top revenue earners, accounting for about 21.4 percent (US$6.2 billion) of the region's mobile content revenues in 2008, and are expected to continue to top mobile operators' and content providers' billings in the next five to six years.
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By Frost & Sullivan
Research
564 million 3G subs in Asia-Pac by 2013; a third of all broadband net additions will adopt 3G dongles, datacardsSingapore, January 19, 2009 -- Asia-Pacific was home to some 121 million 3G subscribers in 2007 and an estimated 158.4 million in 2008. By 2013, the region's 3G subscriber base is expected to top 564 million, accounting for about 18.2 percent of all mobile users. With 3G subscriber net additions in record numbers year-on-year, mobile operators are eager to monetize 3G external broadband devices, namely dongles and datacards, to complement their mobile broadband offerings.
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Unified Communications (UC) has become the buzzword in the enterprise communications market in China in 2008. The 11.9 percent of GDP growth in 2007 had led to great revenue surpluses that allowed companies to invest in communication systems.
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By Frost & Sullivan
Research
With the surging trend towards business globalisation and intensifying competition, enterprises are looking to technology to help achieve real-time decision making and business goals. Corresponding to this need, telepresence was re-introduced into the Asia-Pacific region in late 2005: and its revival has whipped up a storm of controversy. This article highlights some key disputes and counterarguments surrounding the Asia-Pacific telepresence market.
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By Audrey Williams
Research
An evolving landscape in which customers are being exposed to a variety of communication channels is pushing contact centers to reinvent themselves.
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