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Asia Pacific Enterprises Continue to Spend on Customer Care

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Asia Pacific Enterprises Continue to Spend on Customer Care
By Kiran Kumar & Shivanu Shukla
Research



The Asia Pacific contact center market continued to see strong growth in 2008 despite the slow economy in the second half of the year. Spending on contact center applications in Asia Pacific grew by 14.8 percent in 2008 to cross US$763 million.


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