Convergence and Collaboration Strategy Asia

Convergence & Collaboration Portals Asia

Convergence and Collaboration portals, video libraries, and eZines contain the latest white papers, research and best practice advice to the communication solutions and technologies being implemented by business today.

Unified Communications in the Asia Pacific

By Paul Mah
Insight

The communications environment has grown steadily richer in recent years, as workers tap into new methods of communicating such as instant messaging, video conferencing, VOIP, e-mails and text messaging.

Unified Communications
Portal

Latest VoIP Trends in Asia

By Strategic Path
Overview

Rapid Increase in VoIP Subscribers

The penetration of broadband internet has rapidly grown in recent years and this has given a boost to VoIP business across all nations in Asia. The 2008-2009 report on global VoIP industry shows that China is now the most active country for VoIP business.

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Collaboration
Portal

From Web Browsers To Mainframe Tools: Competition Drives Innovation

By Sam Higgins
Research

Today few organisations would deny that there exists a competitive web browser market. Organisations and consumers alike can choose from multiple, viable web browser solutions for various platforms. Marketing messages based on stronger security, faster browsing and better plug-ins are just some of the areas in which differentiation occurs.

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Conferencing
Portal

Telepresence - What Impact Will It Really Have?

By LearnTel
Whitepaper

Carol Daunt from LearnTel discusses how recent advances in telepresence technologies are helping companies create a sense of shared presence among distributed teams, and points to likely next steps, including teleimmersion that will radically alter our concept of time and geography in the workplace.

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Contact Centers
Portal

Speech Mythbusters

By Nuance
Whitepaper

Debunking Ten Common Myths about Voice Automation

The goal of this white paper is to dispel some persistent myths about speech applications, while providing an overview of the current state of speech technology and how it can be used to address key customer care challenges facing today's business.

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Mobile & Wireless
Portal

Malaysia: Mature Mobile Market Drives Strategic Change

By Ovum
Research

According to Ovum, global analyst and consulting firm, the mobile market in Malaysia will continue to mature, and players must adjust strategies accordingly. Nathan Burley, Analyst suggests mobile operators focus on maintaining existing subscribers and growing customer spending, while continuing to meet individual customer requirements.

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Managed Services
Portal

The Costs and Risks of Unmanaged Services

By Michael Warrilow
Insight

Factors to consider when procuring hosted solutions

While it is too early to measure and make accurate comparisons of whole-of-lifecycle costs, Hydrasight notes that current value assessments for online managed services are predominantly being made on capital acquisition and short-term operational costs.

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